Welcome to the TC Romania Crown Cool Repair Requests Submission Page!
On this page, you can register your repair requests. To do so, you need to log in (top right corner).
If you are a client-partner of TC Romania Crown Cool and do not yet have access credentials, please contact us at service@tcromania.com
You can access the User Manual for creating orders here.
Below are the most important steps for submitting a service order:
To place a new order, after logging into the system, go to the "New order" menu.
To facilitate the input of orders into the system, we provide a database of available locations and equipment from which you can easily select the desired location and equipment.
Selection can be made either from the list (e.g., counties) or by entering a character string to narrow down the selection.
Example:
If the selection did not yield the desired result, you can cancel the selection and manually enter the location and equipment details.
Entering incorrect data may cause delays in identifying the location, which may also delay order processing.
The system allows the submission of unique orders per equipment! (1 order = 1 equipment)
To ensure precise tracking of orders and completed work, orders submitted on this platform should refer to a single piece of equipment.
After completing the order, you will receive a confirmation notification, and you can view the order status in the "Previous Orders" menu.
Example:
If you encounter access or functionality issues, please contact us at service@tcromania.com or 0726366016.
Thank you!